Here’s the scenario – SharePoint 2013 with SSRS 2014. This is a small 3 tier farm – 1 App (Running SSRS), 1 Web, and 1 SQL server. This farm had been running smoothly for quite some time and started sporadically receiving HTTPException Request Timed Out errors. This seemed to only be affecting 1 specific report (Largest/Most used report in the farm) as I was able to run other reports when the 1 report was acting up.

The end users would just see the typical SSRS loading screen until the 110 second timeout kicks into effect and then the use is presented with a “Request Timed Out” error with a correlation ID. In the eventvwr application log I could see this:

Process information:

   Process ID: XXX

   Process name: w3wp.exe

   Account name: Domain\App Pool Account

Exception information:

   Exception type: HttpException

   Exception message: Request timed out.

After some digging I noticed that the page file on the system had been modified to a static size of 4GB. After changing this to system managed everything started working perfectly (Note: You could also use the Microsoft recommendation of 150% RAM on the system – http://blogs.msdn.com/b/chaun/archive/2014/07/09/recommendations-for-page-files-on-sharepoint-servers.aspx). Recently, I have also seen where search crawls stop working (Running continuously for 10+ days) due to switching the page file to a very low value. Moral of the story – make sure you’re page file is large enough!

-AJB